InteleWorks has helped develop dozens of telework programs for employers such as the State of Georgia, BellSouth, Fulton County, and Georgia Power. As a nationally recognized telework expert, Dziak has been featured on CNN’s Science and Technology Week and in the Wall Street Journal, the Atlanta Journal-Constitution, USA Today, the Planet IT Mobile Tech Center roundtable, ComputerWeek Magazine, Entrepreneur Magazine and other media.
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Services and products available from InteleWorks include
- Telework Consulting: We provide professional business-case analysis, planning, development, implementation, expansion, evaluation and overall success-management of employer telework/telecommuting programs and other flexible work arrangements. Whether you are just starting out, want to formalize your telework activity, want to expand your current program, or wish to have a telework philosophy permeate your corporate culture, InteleWorks can help. Call us for an estimate and business proposal.
- Telework Training and Certification: InteleWorks offers telework certification training for teleworker, telemanagers and trainers. Customized courses teach teleworkers the responsibilities and expectations of remote work, time management, use of communications technology, prevention of overwork, separating work from family life, and other essential skills. Telework managers learn such skills as remote management, employee empowerment, use of effective communications, and fair treatment of non-teleworkers. Telework trainers become certified to teach these courses. Click here for a list of many more questions that InteleWorks Certification Programs can address for your organization.
- The RemoteControl System Pro: This self-paced telework program implementation manual provides a step-by-step guide to developing plans, a business case, best-practices policies, procedures, selection criteria, technology options, legal documents, participant training, and remote worker performance metrics and is available online at the inteleworks.com web page
- Telecommuting Success: This recently released title is a practical telecommuter's guide for staying in the loop while working away from the office, and is available in bookstores nationally.
- 1. Telework Business-Potential Consulting
- 2. Telework Program Planning and Development Consulting
- 3. Telework Program Implementation Consulting
- 4. Telework Results Assessment and Long Term Planning Consulting:
1. Telework Business-Potential Audit and Business Consulting: How will telework affect your organization? How much telework activity is already going on? How much will telework cost and what kind of return can you expect? How effective is your current policy and training? What risk is your organization facing with informal telework activity? What are the secondary benefits your organization could gain through a well designed telework program and other flexible work arrangements? We can provide answers to these and other questions through our Telework Business-Potential Audit and Business Consulting services. These services include:
- Teleworking and Commuting Baseline Information Gathering
- Employee-Base Attitudinal Discovery and Resistance Identification
- Telework Cost Estimation and Data Collection
- Remote Work Business Case Development and Executive Presentation
2. Telework Program Planning and Development Consulting: Whether you are starting your program from scratch or wish to improve your existing program, InteleWorks professionals will help create the proper telework foundation based upon nearly a dozen years experience in implementing best practice flexible work techniques with large and small employers. These services include:
- Program Planning and Implementation Workshop for the Telework Task Team
- Telework Objectives Identification and Development
- Telework Policy and Procedures Development
- Program Participant Identification Guidelines
- Technology Tools Effectiveness Assessment
- Telework Program Budget Development
- Executive Briefings (including development and/or presentations)
- Development and Deployment of Performance Measurement Tools
- Direct connections with suppliers of quality products and services that will accelerate telework effectiveness and reduce program costs
3. Telework Program Implementation Consulting: Once your program and plan is in place, InteleWorks professional consultants and trainers thrive on introducing telework and flexible work activities in highly resistive environments. In this stage, the program is introduced to employees, a demonstration program begins, the telework policy and procedures are tested, then telework activity is managed, monitored and improved to assure long-term success. These services include:
- Telework Demonstration Program Implementation and Management
- TeleWorker Orientation and Training
- TeleManager Orientation and Training
- Telework Program Coordinator and Trainer Training
- Remote Office Design Guidance
- Internal Marketing and Communications
- External Marketing and Communications
- Program Deployment and Expansion Planning
4. Telework Results Assessment and Long Term Planning Consulting: One of the most challenging components of flexible work is establishing and recording valid program results metrics. InteleWorks uses a variety of proven tools designed to gather critical information and organize it as useful data. Some of these services include:
- Program Results Surveys
- Program Participant Focus Groups and Interviews
- Program Results Summary and Recommendations
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